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Thread: MS logging system HELP

  1. 11-20-2009, 07:29 PM #1
    sterlinn
    sterlinn is offline Registered User
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    MS logging system HELP

    i want to create a fault logging system and
    i dont know how a previous problem will be saved over and over again and stored for each PCs information
    is this done automatically can i log all of the faults so i can view them in the future for each seperate computer xxx
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  2. 11-22-2009, 10:40 PM #2
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    HiTechCoach
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    Use a form bound to a table (record source) . This is what Access does easily with NO VBA code required.
    Last edited by HiTechCoach; 11-23-2009 at 12:56 PM.
    Boyd Trimmell aka HiTech Coach
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  3. 11-23-2009, 07:35 AM #3
    sterlinn
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    linking MS with a fault box

    i want to be able to store every piece of history of each PC forever
    this will eliminate the long time of solving a problem of a PC because they can look at prevoius faults that happend and what they did solve the problem
    Last edited by sterlinn; 11-23-2009 at 07:44 AM.
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  4. 11-23-2009, 01:05 PM #4
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    HiTechCoach
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    What you want is also called a Help Desk or Knowledge Base or Support Ticket system.

    I have done this type of application with Access. Access. I even integrate it into my Access applications. I have also down web based ones with ASP and a SQL server back end (not Access).
    Boyd Trimmell aka HiTech Coach
    Microsoft MVP - Access Expert
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  6. 12-14-2009, 01:47 PM #5
    Island1
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    I've Seen this Done Frequently, as Well ...

    And if you do it in Access, you can upsize it later to MSSQL Server, if you need to scale it.

    HTH,

    Bill
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