"Access is Denied" error at end of SQL Server 6.5 installation

[Ty]

Trying to install SQL Server 6.5 on an NTFS partition (Drive E of an NT 4.0 Server (SP3). This server is currently running Sybase. At end of install, I get the following error:

"The SQL Server Installation could not be successfully completed. MSSQLSERVER - The service could not be started. Please check the error/event log to determine the cause. -5"

The event log showed Event ID 7000:
"The MSSQLSERVER service failed to start due to the following error: Access is denied."

I have a feeling this is related to the service account for MSSSQLSERVER and SQLEXEC. I created a new domain user before the installation, and set its attributes and rights as explained on p. 14 of the "What`s new in SQL Server 6.5" manual. I selected this as the service account during installation. I`ve also tried using the "system" account, with the same results.

Any help would be appreciated...

On 10/13/98 4:48:27 PM, Ty wrote:
> Trying to install SQL Server 6.5 on an NTFS partition (Drive E of an NT
> 4.0 Server (SP3). This server is currently running Sybase. At end of
> install, I get the following error:

"The SQL Server Installation could
> not be successfully completed. MSSQLSERVER - The service could not be
> started. Please check the error/event log to determine the cause.
> -5"

The event log showed Event ID 7000:
"The MSSQLSERVER service failed
> to start due to the following error: Access is denied."

I have a feeling
> this is related to the service account for MSSSQLSERVER and SQLEXEC. I
> created a new domain user before the installation, and set its attributes
> and rights as explained on p. 14 of the "What`s new in SQL Server 6.5"
> manual. I selected this as the service account during installation. I`ve
> also tried using the "system" account, with the same results.

Any help
> would be appreciated...

[Ty Sweeney]

The issue here was NTFS rights for the service account used by SQLExec and MSSQLServer. SQL Server was installed to an NT NTFS volume, so the service needed the appropriate rights to that volume.

On 10/13/98 4:48:27 PM, Ty wrote:
> Trying to install SQL Server 6.5 on an NTFS partition (Drive E of an NT
> 4.0 Server (SP3). This server is currently running Sybase. At end of
> install, I get the following error:

"The SQL Server Installation could
> not be successfully completed. MSSQLSERVER - The service could not be
> started. Please check the error/event log to determine the cause.
> -5"

The event log showed Event ID 7000:
"The MSSQLSERVER service failed
> to start due to the following error: Access is denied."

I have a feeling
> this is related to the service account for MSSSQLSERVER and SQLEXEC. I
> created a new domain user before the installation, and set its attributes
> and rights as explained on p. 14 of the "What`s new in SQL Server 6.5"
> manual. I selected this as the service account during installation. I`ve
> also tried using the "system" account, with the same results.

Any help
> would be appreciated...