Hi,

Can anybody help me regarding this email problem?

I have a server SERVER1. It is a SQLSERVER machine.
I have installed Ms Outlook client on that server where the Exchange Account named 'SQLServer Admin' is used. It has also an alias name called 'SQL Mail'
and we are using this alias name as a profile for sending error messages to sqlgroups from the server. we don't want to reanme that.

We need one more account called 'customer service' which will be used for both sending and receieving messages.

The process we are implementing here is:

It is a Customer Service Application.

If a user sends message like She needs a membership for eg.,
an automatic email should be send from that server stating that we have received your request and we will be back within 24 hrs or so.

And for that email if the user replies again. it should be forwarded to 2 persons called 'abc' and 'xyz' who is responsible for the customer service.
and also 'the email replying should be prevented'

So we need one more email account and automatically forwarded to 2 persons when replied by the user the second time.

Thanks in Advance.

-Anu