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Thread: Unable to export reports in Report Manager (SSRS 2008 R2)

  1. #1
    Join Date
    Aug 2011
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    13

    Unable to export reports in Report Manager (SSRS 2008 R2)

    Hi,

    I am unable to export reports in any format from Report Manager (SSRS 2008 R2). That includes Word, Excel, PDF, and all of the other types available. Whenever I try to export a report, I get the following message:

    "Unable to download. Unable to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later."

    I welcome any useful information. Thanks in advance.

    Mike M.

  2. #2
    Join Date
    Sep 2002
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    5,938
    Can you tell how you configured that RS?

  3. #3
    Join Date
    Aug 2011
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    13
    Are you referring to the Reporting Services Configuration Manager?

  4. #4
    Join Date
    Sep 2002
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    Correct. Did you have any problem to open RS web console?

  5. #5
    Join Date
    Aug 2011
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    13
    If you are refering to the Web Service URL section, I did not have any problems setting it up. It works correctly.

  6. #6
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    But error says unable to open site.

  7. #7
    Join Date
    Aug 2011
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    Please define a "RS Web Console". Perhaps I am not familiar with that term.

  8. #8
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    That's the url of RS manager, you can find it in RS configuration manager.

  9. #9
    Join Date
    Aug 2011
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    The Report Manager URL that I have is "https:// <severname>:443/Reports". When I click that URL, the Report Manager is launched and is available for use. I assume this is what you meant.

  10. #10
    Join Date
    Sep 2002
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    So your RS is working. How did you deploy reports?

  11. #11
    Join Date
    Aug 2011
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    13
    I selected the data source, datasets, and reports then deployed them from the context menu. Next, these items were uploaded via the toolbar in Report Manager. When I opened up a report, I tried to export this report into one of the seven available formats from the "Export" button drop-down list on the toolbar (fourth control from the right). At this point I received an error message that said, "Unable to download. Unable to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later."

  12. #12
    Join Date
    Sep 2002
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    Tried those steps on my RS but can't reproduce the error. What kind of permission you have in your RS?

  13. #13
    Join Date
    Aug 2011
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    13
    What permissions are you referring to? Could you please give me an example?

  14. #14
    Join Date
    Sep 2002
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    5,938
    RS has system roles like administrator and user, other roles like content manager, publisher, report builder and browser. Each role has different permissions.

  15. #15
    Join Date
    Aug 2011
    Posts
    13
    If you are referring to "site settings" in Report Manager, I am the System Administrator.

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