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Thread: Subscription Reports

  1. #1
    Join Date
    May 2003
    Posts
    30

    Subscription Reports

    Hi, wonder if someone can help.

    I've created a subscription and scheduled it to run but I get the following message:

    Failure sending mail: The transport failed to connect to the server.

    Anyone any ideas why? or what I can do to fix it?

    Thanks

  2. #2
    Join Date
    Sep 2002
    Posts
    5,938
    Was mail server running at the time?

  3. #3
    Join Date
    May 2003
    Posts
    30
    Yes, I have scheduled regular test messages to check that everything is still working properly.

  4. #4
    Join Date
    Nov 2002
    Location
    cornwall
    Posts
    187
    did you enter the right details for your SMTP server when you ran the install? If not then you may have to edit the RSReportServer.config file and adjust the server name in there...

    ...
    <SMTPServer>your server name here</SMTPServer>
    ...

    it needs to be the name that your SMTP server has on your domain, so a domain of mycompany.com would mean the server name value is mySMTPServer.mycompany.com

    hope this helps.

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