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Thread: 'Download' button timing out with mass records!?

  1. #1
    Nico Guest

    'Download' button timing out with mass records!?

    Hi,

    Firstly I love the product and the support I can get from this site!!!

    Secondly here is my problem

    If I have a screen up with minimal records, and I press download it waits a little then downloads it to CSV as I asked it too. But I have a customer with 2,500 records and whenever I click download it tries and makes me wait a long time (approx. 15+ minutes) and then it times out with "cannot Display page" instead of a Save As dialog box for me to save the CSV. What is wrong? It works when the records don't reach a huge amount, in this case 2500. Any suggestions how to make it work? Also, I logged onto the server and it has more than enough disk space so that is not the problem.

    Thanks in advance,
    Nico [nico@dovetree.com]

  2. #2
    Frank Kwong Guest

    'Download' button timing out with mass records!? (reply)

    send me email, there are some yet to be release features that would solve the problem...


    FK


    ------------
    Nico at 8/1/01 4:38:16 PM

    Hi,

    Firstly I love the product and the support I can get from this site!!!

    Secondly here is my problem

    If I have a screen up with minimal records, and I press download it waits a little then downloads it to CSV as I asked it too. But I have a customer with 2,500 records and whenever I click download it tries and makes me wait a long time (approx. 15+ minutes) and then it times out with "cannot Display page" instead of a Save As dialog box for me to save the CSV. What is wrong? It works when the records don't reach a huge amount, in this case 2500. Any suggestions how to make it work? Also, I logged onto the server and it has more than enough disk space so that is not the problem.

    Thanks in advance,
    Nico [nico@dovetree.com]

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