In this report, analysts from the Enterprise Strategy Group (ESG) discuss:
Root challenges facing IT team members when trying to achieve virtualization protection and recovery
Trends in how organizations are trying to achieve effective data management and enablement
IBM Spectrum Protect Plus and how it stacks up to these goals and preferred approaches
Live Event Date: May 31, 2018 @ 1:00 p.m. ET / 10:00 a.m. PT
Evolving customer expectations and technologies are disrupting how traditional contact centers operate. Omnichannel communication, intelligent automation, artificial intelligence (AI) and case management are merging to forever change how organizations service their customers. Are you ready?
Attend this webinar to hear featured speaker Craig Le Clair of Forrester Research provide insights on how the confluence of these technologies are …